Your company probably operates in a very competitive market, most companies do. So it makes sense that every interaction with a potential customer brings in as much business as possible. Because sales is a critical role in most organisations, salespeople must use their knowledge, sales techniques, and people skills to fulfill their customer’s needs. Customers are far better informed these days so they may have seen your marketing, read your reviews and see your competitors’ pricing. By developing a rapport with your customer, positioning yourself as an expert and making the experience easy, you will have a competitive advantage, and give them a reason to come back to buy from you again and again.
The Profits Wizard – keynote speaker and consultant, AA Chartered Accountants
“Since Jon coached me through my Everything DiSC Sales profile I’ve increased my turnover by discovering how to communicate better with ALL my customers which made connecting with them and selling to them much easier.
I recommend Jon to help you build more effective relationships and have more productive conversations with your customers”.
Dan Bird, Trainee Manager at Lloyds Banking Group
“I have worked with Jon as part of the Anglia Communicators Toastmasters Committee this year. Jon had taken the role of Vice President of Membership, and I have been very impressed with Jon’s contributions throughout our time working together.
I have enjoyed working with Jon this year immensely and I would love the opportunity to work with him again”.
Upskill Group. All rights reserved
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