Sales Skills

Your company probably operates in a very competitive market, most companies do.  So it makes sense that every interaction with a potential customer brings in as much business as possible.  Because sales is a critical role in most organisations, salespeople must use their knowledge, sales techniques, and people skills to fulfill their customer’s needs.  Customers are far better informed these days so they may have seen your marketing, read your reviews and see your competitors’ pricing.  By developing a rapport with your customer, positioning yourself as an expert and making the experience easy, you will have a competitive advantage, and give them a reason to come back to buy from you again and again.