Introduction to People Management Skills

Performance management is a set of activities that managers use to maintain and improve the performance of their people so that the organisation achieves its goals.

For around 75 years the most common method of achieving this task was through annual appraisals. However, in recent years the annual appraisal has been in decline. it’s now seen as ineffective, demotivating and out of date. Especially by the millennials who need constant feedback, and we’d better listen because by 2020 they’ll make up over 50% of the world’s workforce!

There are several components to good performance management, you could say it’s just a piece in the puzzle. But, get it right and you’ll have a powerful method to motivate your staff, spot poor performance, check they’re making a valuable contribution, support their improvements and career development. So get in touch and let’s get started!


Is This Course for Me?

If you manage people or are involved in the performance management or appraisal process this course is for you. This could include: Directors, Managers, Team Leaders and HR Professionals. Unfortunately, most managers are expected to create the process without being shown how, which results in lost time and lots of frustration. This course outlines those skills and gives managers practical ways to help employees set and achieve realistic objectives.

Course Contents Include

  • Performance Appraisals
  • Performance Management Process
  • Planning the Interview
  • Creating a Performance Management Plan
  • Maintaining Performance

Learning Outcomes

  • Understand Performance Management
  • Be able to set up a Performance Management system
  • Know how to set efficient objectives
  • Be able to hold effective and constructive appraisal meetings
  • Know how to adapt your communication style
  • Be able to give feedback, positive or not
  • Know how to manage and improve poor performance
  • Be able to maintain performance

What Happens On The Day?

  • Your one day course will commence at 9.30am and close at 4.30pm.
  • Coffee will be served from 9.00am
  • You’ll receive all the learning materials you need
  • You’ll receive a Post Training Action Plan to record personal action-oriented notes to help you apply your learning in the real world.

The world hates changes, yet it is the only thing that has brought progress.

Charles Kettering (1876–1958) US automobile engineer.

He developed the electric starter in 1912 and went on to discover tetraethyl lead as an antiknock agent and to define the octane rating of fuels.

Contact Us

If you would like more information about our courses then book a meeting with one of our professional consultants. All you need to do is fill out the contact form on the left and one of our team will be in touch with you shortly. The more information you can provide the better we will be able to assist you with your query.



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