Introduction to Management Skills

What does a manager do? A manager’s goal is to achieve their team or department’s targets daily by effectively and efficiently using the resources available to them.

Peter Drucker (management consultant and author) divided the manager’s job into five basic tasks.

1) Set goals for the group, and decide what work needs to be done to meet those goals.
2) Organizes by dividing the work into manageable activities, and selecting people to accomplish the tasks.
3) Motivates and communicates to create a team
4) Measures to establish targets and analyzes, appraises and interprets performance.
5) Develops people, the company’s most important asset. However, the manager’s job can be far from plain sailing. They must deal with many challenges including poor communication, relationships, lack of trust, low morale and motivation and productivity.

Is This Course for Me?

This course can be tailored for first-line, middle and senior managers. It’s great for managers who’ve never had any training and those who feel they need to ‘brush up’ their skills. Our trainers will pass on their knowledge, tips and experiences so you’ll go back to your workplace feeling confident your job will be less stressful and more enjoyable.

Course Contents Typically Include

Topics such as the role of the manager, setting goals, delegating, motivating, performance management, giving feedback, time management, coaching staff, handling conflict, and giving feedback.

Learning Outcomes

You’ll understand why personal and organisational change can be difficult.

Changes seem to occur far more frequently these days. Organisations change to remain relvant ‘ll know how to use a model to communicate and implement change smoothly.

You’ll be able to help everyone understand the challenges that lie ahead.

What Happens On The Day?

  • Your one day course will commence at 9.30 am and close at 4.30 pm.
  • Coffee will be served from 9.00 am
  • You’ll receive all the learning materials you need
  • You’ll receive a Post Training Action Plan to record personal action-oriented notes to help you apply your learning in the real world.

The world hates changes, yet it is the only thing that has brought progress.

Charles Kettering (1876–1958) US automobile engineer.

He developed the electric starter in 1912 and went on to discover tetraethyl lead as an antiknock agent and to define the octane rating of fuels.

Contact Us

If you would like more information about our courses then book a meeting with one of our professional consultants. All you need to do is fill out the contact form on the left and one of our team will be in touch with you shortly. The more information you can provide the better we will be able to assist you with your query.



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